Industrial Project | VoicePlug Inc.
DriveThru Voice Ordering Modernization
Shipping production features for a real-time, multi-tenant DriveThru voice ordering agent serving multiple QSR brands. Built on FastAPI + Socket.IO with a LangGraph (ReAct) agent over Google Gemini 2.5-flash (with 2.0-flash fallback), Redis-backed session state, and MongoDB-backed order-event audit trail. Hardened entity extraction against ASR disfluencies, added combo/multi-size guard logic, and integrated 4 POS providers (QUBeyond, Clover, Speedline, Deliverect) with Jinja2-templated per-restaurant prompts.